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Shipping & Returns
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise
credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce
on our site. If you wish, you may also send us a U.S. Postal Money Order or personal checks. Personal checks will delay your order
as we must wait for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days for shipping of your merchandise
if paid by personal check. To order by check, just print the order form with
your shopping cart contents from the order confirmation page and complete the
necessary fields, then mail the form to
Casa Bautista de Publicaciones
Editorial Mundo Hispano
7000 Alabana Avenue
El Paso, Texas 79904 EE.UU.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise
is defective or damaged upon receipt please contact us immediately, after your
package arrives. All claims MUST be made within 3 days of receipt of order. Returned products must be in absolutely new
and unused condition for refund.
Shipping to Penitentiaries
We deliver to penitentiaries, but we strongly suggest you contact the prison
first to confirm that they accept deliveries and to note any special regulations
the prison might have. Some prisons do not allow delivery of hardcover books.
Others place a limit on the number of items contained in a package.
We are unable to affix any special labels or instructions to the packages and on
the outside will indicate only the destination address, our company name, and
our return address. We also cannot allow gifts to be sent anonymously to
inmates; the sender billing address will appear on the order invoice.
Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail.
While We often send packages via U.S. Mail, we also use UPS, FedEx, and Airborne
Express. Unfortunately, there is no way for customers to request a specific
shipper. To avoid delivery problems, you might consider having the items shipped
to you and then shipping them to the penitentiary via U.S. Mail.
